Getting Help

1. Bug reports: Open a ticket on GitHub in the appropriate plugin repository.
2. Community help: Join our Discord.

Reading Stack Traces

Always check your startup log and console for errors. Paste the entire log to pastebin.com and share the link.

Read the error message carefully — it often tells you exactly what needs to be fixed:

For YAML syntax errors, validate with this online parser.

Before You Report an Issue

1. Delete the library/ folder (server stopped) and restart to re-download libraries.
2. Try to solve it yourself first — give it 10 minutes.
3. Be specific: Include what you did, what you expected, and what happened. "Plugin doesn't work" is not helpful.
4. Search the issue tracker first (Ctrl+F).
5. Isolate: Disable other plugins to verify the issue is ours.

What You Should NEVER Do

Critical Don'ts

• Never use /reload or plugin managers (PlugMan, etc.) with our plugins - always do a clean server restart
• Never edit any files on a running server - always shut down first
• Never mix different versions of the same plugin on a network - this will break things
• Never use outdated versions of Minecraft, server software, or dependencies

Making A Proper Report

Include:

1. Server version (/version)
2. Steps to reproduce the issue
3. Error logs via pastebin.com
4. Potentially conflicting plugins
5. Relevant config sections

Please be patient — we typically respond within 1-5 business days.